List of top Business Studies Questions on Consumer complaint redressal agencies

Write any four responsibilities of the consumer.

Rajiv went to a mobile shop to get a new mobile phone. The shopkeeper forced him to buy a particular brand. Which right of Rajiv has been exploited?

Who can not file a complaint before the appropriate consumer forum?

Match List I with List II

LIST I		LIST II
A	File complaint in case of dissatisfaction	I	Right to be heard
B	Get relief against unfair trade practices	II	Right to be assured
C	Complete information about the product	III	Right to seek redressal
D	Freedom to access variety of products	IV	Right to be informed.

Choose the correct answer from the options given below:

Identify which of the following is not a responsibility of a consumer?

X' purchased a car from company 'Y'. When 'X' was taking his new car to home it caught fire. Which of the rights of the consumer was violated in this case?

If the value of goods and services does not exceed by 1 crore, In which redressal agency consumer may file a complaint?

Which service-related issue was highlighted in consumer complaints?

What were the primary consumer complaints against Ola Electric?