IIT Delhi Researchers Introduce 'Work4Food' Scheme for Fair Compensation for Food Delivery Agents

New Delhi: As per the latest updates, a team of researchers at the Indian Institute of Technology (IIT) Delhi has developed a 'Work4Food' scheme to ensure delivery workers are paid a minimum wage and lower platform costs while maintaining customer satisfaction. 

The Work4Food scheme promises government-mandated minimum wage rates for workers along with flexibility in onboarding delivery professionals based on demand-supply dynamics. The scheme was also presented at the International Joint Conference on Artificial Intelligence. 

The key features of Work4Food include a guarantee to earn a fair and consistent income, flexibility to choose the number of delivery workers onboarded as well as personalized guarantees tailored to each delivery worker.

Informing about this research, Prof. Abhijnan Chakraborty, Computer Science and Engineering Department, IIT Delhi said, “In our work, we developed an order assignment algorithm (which determines which delivery person gets which order) to ensure that each delivery person earns more than the minimum wage.

“To achieve this without increasing the cost for the platform or the consumer, we recommend utilizing the delivery workers more efficiently and reducing the habit of over-provisioning. In other words, since the platforms gather a lot of data, by looking at historical patterns, they can predict the supply-demand dynamics in a particular location at a particular time and accordingly onboard delivery workers if there is a need”, Prof. Abhijnan Chakraborty further added.

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