Diploma in Front Office is a 6months to 2 years full-time diploma course. Diploma in Front Office course is popularly known as front office operation, office management, etc.
Diploma in Front Office is a job oriented course. The candidates who are willing to take up this course should possess the eligibility criteria as they must have completed either 10th or 12th education with a minimum aggregate score of 55%. Check: Office Management Courses
Admission process of this course is carried out based on the candidate’s performance in their high school exams. Some institutes may include their entrance exam score.
The average course fee charged for this course is between INR 78 k – 2 lac for the span of 6 months to 2 years. The candidates on successful completion of this course are put to a wide range of employment areas like hotels, resorts, tour agencies, travel agencies, and restaurants etc.
Table of Content
2.1 Why Study?
Diploma in Front Office: Course Highlights
| Full-Form | Diploma in Front Office |
| Duration | 6 month to 2 years |
| Examination Type | Semesters |
| Eligibility | The students must complete the 10+2 examination. |
| Admission Process | Merit-based |
| Course Fee | INR 50,000- INR 2,00,000 per annum |
| Average Salary | INR 15,000 –INR 3, 50,000 per annum. |
| Top Recruiting Companies | Multi-National Organizations, Organizations, resorts, hotels, travel agencies, tour agencies, and restaurants, etc. |
| Job Positions | Front Office Manager, Hotel Manager, Front Desk Operator, Customer Service Executive, Operations Manager, Restaurant Manager, Accounts Manager, etc. |
What Diploma in Front Office is all About?
Diploma in Front Office is an undergraduate course and the duration of this course varies from 6 months to 2 years depending upon Institutes. The details of this course are mentioned below: -
- Diploma in Front Office course means giving knowledge on how to deal with service delivery systems and how to treat the customers. The most common work of a front office executive is to get in touch with the customers and do some internal office work.
- This course is popularly known as front office operation, office management, etc. Front office employee is also called as a receptionist where visitors first arrive and then encounter their inquiry.
- In a Diploma in Front Office course, students are given training on how to deal with the visitors when they arrive and make sure that they meet the relevant person at the company.
- In the role of the front office, the revenues of the business are included. The front office executives are just contrasted with back-office executives. Back Office executives refer to a company’s personnel, operations, payroll, accounting, and financial departments and they do not have to deal with customers daily.
- The front office executives receive information about the customers and then are responsible for passing the information to the relevant department of the company.
- In this course, the company gives training to their front office executive trainees before joining in the office. They are given training about how to deal with the customers the most.
Why study Diploma in Front Office Course?
Students having a diploma in the Front Office course get many job opportunities in various private organizations. The reasons why one should pursue this course are as follows: -
- This course enables a student to develop their communication skills. This is the best course for personality development.
- A diploma in Front Office plays a vital role in the hotels and hospitality management jobs. They are responsible for answering every query of a customer.
- After completing a diploma in front office jobs, students can get engage in various kinds of jobs such as Front Office Manager, Hotel Manager, Operations Manager, Restaurant Manager, Accounts Manager, etc.
- The average starting salary of a diploma in front office employee starting from INR 50,000 to INR 3,00,000 per annum.
- Students after diploma in front office courses can work in various MNCs, resorts, hotels, travel agencies, tour agencies, and restaurants, etc.
- Diploma in Front Office course means giving knowledge on how to deal with service delivery systems and how to treat the customers.
Diploma in Front Office: Admission Process
The basic admission process to pursue a diploma in the front office are as follows: -
- Students must complete 10+2 in any discipline from a recognized board.
- Students do not have to appear for any entrance examination and personal interview round to pursue this course.
- Minimum 50% of aggregate marks are necessary to get in the 10+2 examination.
- Complete the registration process.
- An OTP will be sent to the registered mobile number.
- Login again using the OTP.
- Fill up all the necessary columns with correct information.
- Pay the application fees online via NEFT.
- Take a printout of the form for future use.
Diploma in Front Office: Eligibility Criteria
The eligibility criteria to pursue a diploma in front office course are mentioned below:-
- All the students must complete the 10+2 examination.
- Should get a minimum 50% of marks in 10+2 examinations.
- The nationality of the students must be Indian.
Diploma in Front Office: Top Colleges Admission Tips
To get admission to a good college, a student has to follow the below tips: -
- Try to score high marks on the 10+2 examination.
- More than 50% of marks are required to get admission in all the good colleges of India offering diploma in front office courses.
- The nationality of the students must be Indian.
Diploma in Front Office: Top Colleges
| College Name | Average Annual fees |
|---|---|
| Jindal School of Hotel Management | INR 1,20,00-INR 1,25,000 |
| Amity University | INR 1,06,000-INR 1,10,000 |
| College of Hospitality Administration | INR 75,000-INR 78,000 |
| Amity University | INR 1,06,000-INR 1,10,000 |
| Maharshi Dayanand University | INR 22,000-INR 24,500 |
- The average fees charged for pursuing this Diploma in Front Office course ranges from INR 50000- INR 2,00,000 per annum.
- The dual degree that is offered along with a Diploma in Front Office course is Post Graduate Diploma in Front Office Operation.
- The future aspect of the Diploma in Front Office course is very engaging. Students get an opportunity to work in various reputed organizations including hotels, offices, tourism offices, etc.
- The average salary for these job profiles ranges from INR 15,000 –INR 3, 50,000 per annum.
- Further students can pursue Post Graduate Diploma in Front Office Operation.
Diploma in Front Office: Syllabus
| Subjects of study |
|---|
| Intro to tourism and hospitality sector |
| Reservation |
| Reception |
| Info about the hotel and city postal regulations |
| Cash billing |
| Business communication |
| Hotel accounting |
| Communication skills |
| Customer care services and guest care |
| Computer application |
| Practical training |
Diploma in Front Office: Jobs Profile
| Job Profile | Average Salary |
|---|---|
| Customer service | INR 1 to 3 Lacs |
| Receptionist | INR 2 to 3 Lacs |
| Front office operator | INR 1.5 to 2.5 Lacs |
| Front office executive | INR 2 to 4 Lacs |
| Front office staff | INR 1 to 3 Lacs |
Diploma in Front Office: FAQs
Ques. What is the total duration of this course?
Ques. Should I appear for any entrance exam before pursuing this course?
Ques. Is it possible to do Post Graduate Diploma in Front Office course after pursuing a diploma in the Front Office course?
Ques. What type of job opportunities is available for a diploma in Front Office employee?
Ques. Can I pursue a Ph.D. in Front Office course?
Ques. Do we have to prepare for a personal interview round for pursuing a diploma in the Front Office course?
Ques. What are the minimum marks required for pursuing admission in a diploma in front office course?
Ques. Should I choose to pursue the Diploma in Front Office course after graduation?
Ques. What is the average salary of a fresher after pursuing a Diploma in Front Office course?
Ques. Is the Diploma in Front Office course is a good course to study?
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