Question:

What is the limitation period within which a complaint shall be filed under the Consumer Protection Act, 2019?

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The standard time limit to file a consumer complaint is 2 years from the date the problem arose.
Updated On: Jun 13, 2025
  • 3 months
  • 6 months
  • 1 year
  • 2 years
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The Correct Option is D

Solution and Explanation

Step 1: Understand "Limitation Period".
A limitation period is the maximum time after an event within which legal proceedings may be initiated.
If a case is filed after this period, it is considered "time-barred" and will not be heard.

Step 2: Identify the relevant legal provision.
Section 69 of the Consumer Protection Act, 2019, deals with the limitation period for filing a complaint.

Step 3: State the rule from the Act.
Section 69(1) explicitly states that a complaint shall be filed within two years from the date on which the cause of action has arisen.
A "cause of action" is the event that gives a person the right to sue (e.
g.
, the date a defective product was sold or a service was found deficient).
The Act also allows for complaints to be admitted after two years if the complainant can show sufficient cause for the delay.
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