Question:

The origin of Online Dispute Resolution is from which country?

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When in doubt, trace technological or legal trends to global economic leaders like the USA to guess the origin.
Updated On: Jun 12, 2025
  • Japan
  • Singapore
  • USA
  • France
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The Correct Option is C

Solution and Explanation

Step 1: Understand what ODR is 
Online Dispute Resolution (ODR) refers to dispute resolution using digital platforms, especially over the internet, for matters like consumer complaints, civil cases, and e-commerce. 
Step 2: Trace the historical origin 
The USA pioneered ODR in the late 1990s, especially through platforms like eBay and PayPal to handle cross-border and customer disputes quickly.
Step 3: Comparative review of options 
Japan and France followed later with regulatory frameworks. 
Singapore emerged as a leader in Asia-Pacific in recent years, but not the origin. 
USA was the first country to develop and apply ODR at scale.
Step 4: Conclusion 
The correct answer is USA.

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