Step 1: Recall the formula of harmonic mean.
For \(n\) observations \(x_1,x_2,x_3,\ldots,x_n\), the harmonic mean is given by
\[
HM=\frac{n}{\sum \frac{1}{x_i}}
\]
Here, the total number of observations is
\[
n=12
\]
Step 2: Group the repeated observations.
The given observations are
\[
15,20,20,5,20,20,15,20,15,20,20,20
\]
Here, \(15\) appears \(3\) times, \(20\) appears \(8\) times, and \(5\) appears \(1\) time.
Therefore,
\[
\sum \frac{1}{x_i}
=
3\left(\frac{1}{15}\right)+8\left(\frac{1}{20}\right)+1\left(\frac{1}{5}\right)
\]
Step 3: Calculate the reciprocal sum.
\[
3\left(\frac{1}{15}\right)=\frac{3}{15}=0.2
\]
\[
8\left(\frac{1}{20}\right)=\frac{8}{20}=0.4
\]
\[
1\left(\frac{1}{5}\right)=0.2
\]
Thus,
\[
\sum \frac{1}{x_i}=0.2+0.4+0.2
\]
\[
\sum \frac{1}{x_i}=0.8
\]
Step 4: Substitute in the harmonic mean formula.
\[
HM=\frac{12}{0.8}
\]
\[
HM=15
\]
Step 5: Round off to one decimal place.
Since the answer is exactly \(15\), rounded off to one decimal place it becomes
\[
15.0
\]
Step 6: Final conclusion.
Hence, the harmonic mean of the given twelve observations is
\[
\boxed{15.0}
\]