Step 1: Identifying the Problems.
Here are the five problems in this canteen scenario:
1. Limited Counter Space:
- Brief Note: "The counter is congested, limiting space for more customers and causing long waiting times."
2. Overcrowding in Canteen Area:
- Brief Note: "Too many people are crowding in one small area, leading to discomfort and lack of seating."
3. Inadequate Lighting:
- Brief Note: "The lighting is insufficient, making the space look dim and uninviting."
4. Poorly Organized Menu Display:
- Brief Note: "The menu board is not clear and easy to read, making it difficult for customers to decide."
5. Lack of Cleanliness and Hygiene:
- Brief Note: "The cleanliness of the counter and tables needs improvement for a better eating experience."