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List of top Business Studies Questions on Consumer Protection Act asked in CBSE Class XII

Meera purchased a mixer-grinder of a reputed brand from a well-known electronic store for ` 5,000... State two responsibilities fulfilled by Meera and two reliefs which Meera got through Consumer Redressal Forum.
  • CBSE Class XII - 2026
  • CBSE Class XII
  • Business Studies
  • Consumer Protection Act
Meera purchased a mixer-grinder of a reputed brand from a well-known electronic store for \( \text{₹} 5,000 \). Within ten days, the mixer-grinder stopped working. Meera visited the shop for repair or replacement showing the cash memo and the warranty card but the shopkeeper refused to help her. Though the product was only for \( \text{₹} 5,000 \), she filed a complaint at the District Consumer Disputes Redressal Forum.
The Forum ordered the store to replace the product within 30 days. They also added \( \text{₹} 1,000 \) as compensation for mental harassment and \( \text{₹} 800 \) for legal costs.

State two responsibilities fulfilled by Meera and two reliefs which Meera got through Consumer Redressal Forum.
  • CBSE Class XII - 2026
  • CBSE Class XII
  • Business Studies
  • Consumer Protection Act