Diploma [Health Office Administration] From Conestoga College

The two-year Health Office Administration Diploma is ideal if you are interested in developing the medical base of knowledge, technical and administrative skills, and professional communication expertise required to take on more progressive responsibilities in today’s health-care environments. Using a variety of current computer applications and a simulated work environment, you will learn to coordinate a variety of medical and wellness office and hospital functions required to support effective patient care. You will gain experience in triage, patient and staff scheduling, patient registration routines, medical billing, medical document production and editing, and interpreting and transcribing physician’s orders. You will also develop strong therapeutic communication skills, and verbal and written communication skills required to communicate effectively with the diverse stakeholders in our health-care system.

This twelve-month diploma program gives you the opportunity to develop the specialized skills you need to work in a variety of healthcare settings. Through practical, hands-on training you will acquire a knowledge of computer skills and software, medical terminology, clinical and office procedures, specialized software and medical ethics.

In three consecutive semesters, you will acquire the skills and knowledge usually offered in a four-semester program. This will allow you to complete the program and access the job market at non-traditional times.

The two-year program focuses on technical and professional skills required to work in a variety of Health Service settings. You will learn to use specialized medical software, OHIP billing, electronic calendaring and scheduling, and communication software applications.

• Ontario Secondary School Diploma (OSSD), or equivalent, or a mature applicant
• English: Grade 12 C or U, or equivalent course

• Ontario Secondary School Diploma or equivalent, including these required courses:
• One English, Grade 12 (ENG4C or ENG4U) with a minimum 60%
• Minimum 65% overall average
• English language proficiency